Privacy Policy | Oakmere Private Care

Effective Date: September 21, 2026

Oakmere Private Care LLC ("Oakmere," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting care, contacting our agency, applying for employment, or using features available through our website.

This Privacy Policy explains what information we may collect, how we may use and protect that information, and the choices available to you.

1. Information We May Collect

We may collect information that you voluntarily provide to Oakmere through our website, including when you:

Submit a Request Care form
Contact Oakmere through a website form
Call or email our agency
Apply for employment or submit a résumé
Request information about our services
Communicate with us regarding services, employment, or other inquiries

Depending on the form or service used, this information may include your name, telephone number, email address, general care needs, preferred care schedule, employment history, résumé, availability, and other information you voluntarily provide.

Please do not submit highly sensitive medical, financial, Social Security, account-login, or other confidential information through a general website contact form unless Oakmere specifically directs you to an appropriate secure method for providing that information.

2. Request Care Information

Information submitted through our Request Care process is used to understand your general care needs, respond to your inquiry, determine whether Oakmere may be able to provide appropriate services, schedule consultations or assessments, and communicate with you regarding potential services.

Submitting a Request Care form does not create a client relationship or guarantee that Oakmere will accept or provide services.

Additional information may be requested through an appropriate intake or service process if you choose to proceed with Oakmere.

3. Employment and Career Information

Individuals interested in employment with Oakmere may submit information through our Careers page, including an employment application, résumé, contact information, work history, qualifications, availability, and other information relevant to employment consideration.

Oakmere may use this information for recruiting, evaluating applicants, communicating with candidates, conducting permitted pre-employment processes, and maintaining appropriate employment or applicant records.

Submitting an application does not guarantee employment.

4. Client & Family and Employee/Caregiver Portals

Oakmere may provide links to secure online portals for existing clients, families, employees, and caregivers.

These portals may be operated or supported by third-party technology providers and may be subject to additional privacy notices, security practices, or terms of use.

Oakmere's public website does not require visitors to enter portal passwords or other portal credentials into general Oakmere website forms.

Users should access portal services only through the designated secure portal links provided by Oakmere.

5. Automatically Collected Website Information

When you visit our website, certain technical information may be collected automatically through website technologies. This may include information such as:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring website or source
Approximate location derived from technical information
Date and time of visits
Website interaction and performance information

This information may be used to operate, secure, maintain, analyze, and improve our website and visitors' experience.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies necessary for website functionality, security, performance, analytics, and user experience.

Some website features or third-party services may also use cookies or similar technologies.

Depending on your browser and the technologies implemented on the website, you may be able to control certain cookies through your browser settings or available website privacy controls. Disabling certain cookies may affect website functionality.

7. How We Use Information

Oakmere may use information collected through the website to:

Respond to inquiries
Provide information about our services
Process Request Care inquiries
Communicate with prospective clients and families
Schedule consultations or assessments
Process employment applications
Communicate with job applicants
Operate and improve our website
Maintain website security
Maintain appropriate business and administrative records
Comply with applicable legal and regulatory requirements
Protect the rights, safety, and interests of Oakmere, our clients, employees, and others

Oakmere does not sell personal information submitted through our website for monetary consideration.

8. Service Providers and Third Parties

Oakmere may use third-party companies and service providers to support website hosting, forms, communications, scheduling, business operations, secure portals, technology, and other agency functions.

These providers may process information as necessary to provide their services to Oakmere.

Our website is currently built using Wix, which provides website hosting and related technology. Information submitted through website features may therefore be processed using Wix's infrastructure and services.

Oakmere may also disclose information when required by law, legal process, regulatory requirements, or when reasonably necessary to protect rights, safety, or property.

9. Links to Other Websites and Services

Our website may contain links to third-party websites, secure portals, social media platforms, or other online services.

Once you leave the Oakmere website, the privacy practices of the destination service may apply. Oakmere encourages users to review the privacy information provided by third-party services they choose to access.

10. Information Security

Oakmere takes reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

However, no website, email communication, electronic transmission, or data-storage system can be guaranteed to be completely secure.

For this reason, visitors should avoid sending highly sensitive information through ordinary email or general website forms unless specifically instructed to do so through an appropriate secure process.

11. Data Retention

Oakmere may retain personal information for as long as reasonably necessary to fulfill the purpose for which it was collected, maintain appropriate business or employment records, comply with applicable legal or regulatory obligations, resolve disputes, and protect legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

12. Children's Privacy

Oakmere's website is intended primarily for adults seeking information about home care services, employment, or agency resources.

We do not knowingly use the website to solicit personal information directly from children under 13. If we learn that personal information from a child under 13 was submitted directly to us without appropriate authorization, we will take reasonable steps to address the information as appropriate.

13. Your Privacy Choices

You may contact Oakmere if you would like to:

Ask questions about information you submitted through our website
Correct inaccurate contact information
Request that Oakmere stop certain non-essential communications
Ask questions about our privacy practices

Certain information may need to be retained when required or permitted by applicable law, regulation, employment requirements, contractual obligations, or legitimate business-record requirements.

14. Changes to This Privacy Policy

Oakmere may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or applicable requirements.

When material updates are made, the revised policy will be posted on this page with an updated effective date.

15. Contact Oakmere

Questions or concerns regarding this Privacy Policy or Oakmere's website privacy practices may be directed to:

Oakmere Private Care LLC
Illinois
Email: info@oakmerecare.com
Website: www.oakmerecare.com